Decisions For Heroes - Product Blog http://www.decisionsforheroes.com/ Updates, tips, and news from Decisions For Heroes. Rescue team management and analytics. en-ie info@decisionsforheroes.com Copyright 2009 Winners: €10,000 iQ Prize Fund http://www.decisionsforheroes.com/blog/post/20090709-winners-iqprize-fund http://www.decisionsforheroes.com/blog/post/20090709-winners-iqprize-fund €10,000 iQ Prize judged by Facebook’s EMEA Head of Online Operations, Google UK and Ireland's Online Sales & Operations manager, the CEO of Ireland’s largest online media group, a Golden Spider Internet Hero and the 2007 Businessweek Young European Entrepreneur of the Year, Microsofts Internet Evangelist, and an Irish start-up community lead.

Please leave comments below, or use the 'share on Facebook' button to add it to your wall.

Thanks all,

-Robin.



FOR IMMEDIATE RELEASE

DUBLIN, IRELAND - Out of a total of 249 entrants, 8 ambitious companies were shortlisted and took part in Dragon’s Den style presentations to the panel of 5 judges. After their gruelling presentations, the 8 shortlisted candidates had to do it all again and present their elevator pitches to 200 people in the audience at the iQ Prize award night in the Guinness Storehouse, Dublin.

Founded by young Irish entrepreneur Robin Blandford, iQ Prize winner, Decisions For Heroes helps rescue teams 'save more lives'. Identifying a common set of problems found in emergency services, the software was created to capture the information surrounding their rescue operations and training exercises. The system automatically performs analytical charting, draws heatmaps, and benchmarks reports to outline areas of strength, weakness, and expertise.

"The iQ Prize is a fantastic community driven opportunity for an Irish Start-up" said Blandford, speaking at the awards ceremony. Asked how he was going to spend the prize money, "I intend to use the prize fund to travel to the United States to launch trials with their emergency services". Once back home in Dublin, Blandford will "grow the company by taking on an operations expert to focus on data security and scalability".


Robin Blandford, Decisions for Heroes, Winner of the €10,000 iQ Prize, with the competitions judging panel.





Robin Blandford (Right), Decisions for Heroes, Winner of the €10,000 iQ Prize, with Morgan McKeagney, Managing Director of iQ Content, promoter of the competition.



iQ Content Managing Director Morgan McKeagney, who created the iQ Prize, was full of praise for the winner and shortlist, "I'm delighted for Robin, he's a worthy winner and a great model for young Irish entrepreneurs. His story, and the phenomenonal response to the iQ Prize, shows that Ireland is a hotbed of entreprenuerial talent. Given the right support, we believe that many of these young entrepreneurs can go on to create world-class technology companies."

McKeagney reaffirmed the quality of the entries and urged others to repeat the initiative of the iQ Prize, "If organisations like Enterprise Ireland matched the €10,000 we gave to each of our shortlist, it would be the best investment they could make." ]]>
Thu, 09 Jul 2009 15:08:30 +0000
Video: Founder Interview iQ Prize http://www.decisionsforheroes.com/blog/post/20090707-founder-interview-iqprize http://www.decisionsforheroes.com/blog/post/20090707-founder-interview-iqprize iQ Prize winner. Decisions For Heroes is a finalist in the competition, and company founder Robin Blandford will pitch the idea to the judging panel. On Friday Robin was in iQ Content to be interviewed by their Managing Director, Morgan McKeagney. You can watch it here:



For live results from the awards ceremony, follow @robinb on Twitter. ]]>
Tue, 07 Jul 2009 17:39:19 +0000
New Feature: Rescue Team Roster Management http://www.decisionsforheroes.com/blog/post/20090701-rescue-team-roster-management http://www.decisionsforheroes.com/blog/post/20090701-rescue-team-roster-management

DUBLIN, IRELAND - Today is the launch of our new 'On-Call Planner', a tool to help rescue teams schedule their members availability. This tool will allow you to work out shift rosters, ensuring that at no point during the day you break any requirements. For example, you may wish to keep 15 members on-call at any time, in in those 15 have 3 first-aiders, a doctor, and 5 heights rescue. Now you can calculate this up to 30 days in advance.

Other features in this release include...

  • For teams that work in roster shifts - the ability to set your members off-call by default. This allows them to mark themselves on-call rather than marking off-call.

  • Recurring off/on-call periods. Maybe you're not available 9-5 or nights. Now you can set daily or weekly recurring periods. These periods can be edited individually or as a series.

  • Alerts for operational on-call levels. You can now set a required number of members for your team to have on-call at any time. We'll alert you if too many people are off-call up to 30 days in advance.

All accounts will be automatically upgraded for free with the new features within the next 24 hours. Keep checking yours.

Here is a video walk-through guide outlining the new features:



Press [Play] to watch. ]]>
Wed, 01 Jul 2009 20:53:58 +0000
D4H in Europa Finals - Best Social Innovation In Europe! http://www.decisionsforheroes.com/blog/post/20090624-D4H-in-Europa-Finals http://www.decisionsforheroes.com/blog/post/20090624-D4H-in-Europa-Finals

DUBLIN, IRELAND - Decisions For Heroes has been announced as one of the 6 finalists in The Europa Awards as Best Social Innovation from the Europe, Middle East, and Africa region. The Europas - The TechCrunch Europe Awards 2009 recognise and celebrate the most compelling technology startups, Internet and mobile innovations of the year.

The Awards Ceremony will take place in London at the Delfina with an audience of 300 on July 9th.

Winners are determined based on popularity vote and a judging panel, so I would really appreciate your click! Click Here To Vote, it just takes a few seconds!

-Robin. ]]>
Wed, 24 Jun 2009 19:38:17 +0000
D4H Shortlisted For €10,000 iQ Prize http://www.decisionsforheroes.com/blog/post/20090611-iqprize-shortlist http://www.decisionsforheroes.com/blog/post/20090611-iqprize-shortlist

DUBLIN, IRELAND - Last night, Decisions For Heroes was announced as a finalist for the €10,000 iQ Prize. The prize fund had 249 entries, so it is brilliant news to have made it to the final 8!



Bring on July 8th, when we have to make an elevator pitch Dragons Den style, to the judging panel! The judges include representatives from Facebook, Google, Microsoft, a number of start-ups, and London investor Nic Brisbourne.

More here. ]]>
Thu, 11 Jun 2009 14:12:53 +0000
Confirming Your Attendance http://www.decisionsforheroes.com/blog/post/20090504-confirming-your-attendance http://www.decisionsforheroes.com/blog/post/20090504-confirming-your-attendance

DUBLIN, IRELAND - A whole bunch of new releases for you this week. The biggest shift is the Incident, Exercise, and Event pages. Their layouts have changed to reflect a structure that can hold more data for you down the road. The maps are bigger, more prominent, and the attendance list is much tidier.

We've worked down the attendance status levels to 3 traffic lights - red, amber, green. When you create an event, just 'request' the people you need and they may sign-in themselves and confirm or deny their attendance at the activity. Also, now as an editor, you can confirm people's attendance yourself if they can't do it themselves. These small changes will make a huge difference to editors.



Communication is a hugely important factor in team management, and a long requested feature was the ability to message the attendees of an event. Using the new comms icons on the activity page, you can now do just that - send a message to those 'Potential Attendees', 'Confirmed Attendees', 'Unconfirmed Attendees', 'Absent Attendees'. Go try it!



If you are in the UK or Ireland, you'll start to see more SMS icons appearing. These icons let you send an SMS message to either a group or individual. For example, you could send the text message to everyone coming to your training session tomorrow "Bring your technical gear, we're going climbing.". We'll update you live as each message is delivered, so you can see if someone didn't get it. More on our SMS capabilities soon - and hopefully news of this service launching in the United States.



All your accounts have been upgraded automatically! Enjoy.

-Robin. ]]>
Fri, 05 Jun 2009 03:00:11 +0000
International Measurement Units http://www.decisionsforheroes.com/blog/post/20090206-measurement-units http://www.decisionsforheroes.com/blog/post/20090206-measurement-units
To solve this, we have now put dates in international format e.g. '23 Apr 2009', easy!



Next up, measurements. Imperial and metric options are now available in your Team Account settings. If you are a team 'Account Owner', visit [Team Account] -> [About Your Team] -> [Measurement Units]. Here you can pick to have all your units converted between miles or kilometers.





All your accounts have been upgraded automatically. Enjoy!

-Robin.

(P.S. We still use International English rather than American English, so we apologise if you see 's' instead of 'z'. e.g. 'Organisation') ]]>
Tue, 02 Jun 2009 17:06:52 +0000
Launch Press Coverage http://www.decisionsforheroes.com/blog/post/20090526-launch-press http://www.decisionsforheroes.com/blog/post/20090526-launch-press Listen To Recording Here!

If you've been following us on Facebook or Twitter, you'll also have seen we've been written about in two national papers.



The Irish Times - New software will help emergency services to save lives, says developer

A volunteer in one of the Irish Coastguard’s cliff rescue teams has developed a software solution to help emergency rescue services make better decisions that might save lives. Robin Blandford estimates that there are 50,000 global rescue organisations that could benefit from his software, Decisions For Heroes, which launched this week.





Sunday Business Post - Software coming to the rescue in Dublin
Most students are happy to take it easy during their college years, but not Robin Blandford. From the time he started his studies in digital media engineering at Dublin City University, Blandford’s main priority was to start a company. After university, Blandford was placed on an accelerated management programme at Thomson Reuters.

During this time, he would stay up late at night, developing and releasing software updates for a programme aimed at voluntary search and rescue services. Last week, the 25-year old Dubliner realised his ambition with the commercial launch of his own firm, Byte surgery.


Fantastic!

-Robin. ]]>
Tue, 26 May 2009 08:57:03 +0000
Launch Day In The Blogs http://www.decisionsforheroes.com/blog/post/20090525-launch-day-blogs http://www.decisionsforheroes.com/blog/post/20090525-launch-day-blogs

DUBLIN, IRELAND - Wow, what a day! Last Tuesday we launched D4H and received a huge amount of press and blog posts pushing our service. Thank you to everyone, here's a quick recap.

Reva Health
What is fantastic about the goals of the product is its genuine life saving potential. I love the fact that web 2.0 technology has allowed a small Irish company to make such a big difference to a vital worldwide service. [...] The product itself is fairly simple and it only took me about 10 minutes for me to get to grips with it. I think that the Byte Surgery team have done an excellent job in providing an intuitive user experience and it looks like they have stripped out any unnecessary features so it is very focused.What is left is clear, concise and blindingly fast.


David Kelly
I particularly like that the application is targeted at a market outside the technology area - there aren’t many web applications that are so far removed from the office environment;


Paul M Watson
O’Reilly talks about doing “stuff that matters” and Decisions For Heroes would seem to be doing just that. [...] The fact is I haven’t been able to use Decisions for Heroes as it is a pay service with no trial-plan (well done to the team for having the guts to charge for their service).


Joe Scanlon
This is an impressive professional looking site.The little video Quickstart Guide spells out what the site can do very well. I love seeing technology being used to improve services like this.


Antons Hat
I’m absolutley delighted to hear today about the Launch of Decisions for Heroes. Robin Blandford is a very smart guy and through his blog he’s been entertaining and inspiring people for the last few years and I’m glad to know someone launching such a worthy service.


Dave Concannon
The software-as-a-service model promises to deliver a recurring revenue stream which should have little churn providing there are no serious competitors in the market. This is as far away from “me-too! (dot-zero)” as you can get.


John Keyes
It’s not very often that a web application has such an impact in the real world. Your todo list, micro-blog, word processor, invoice, and photo sharing sites are useful, but it would be very rare that they might save someone’s life!


@ryancarson
A web app that helps save lives. Awesome: http://decisionsforheroes.com


Seedcamp Blog
How we love to see teams grow! Seedcamp 2008 finalists 'Decisions For Heroes' launches to today.


Co-Clarity
I’ve met Robin a few times and he’s a great example to any budding entrepreneur in Ireland. First off, he’s done this the hard way. He’s the sole founder of Decisions for Heroes.


Will Knott
...he’s built something amazing - technology that will help rescue teams save more lives. Its essentially a project management tool combined with an incident reporting mechanism that’s able to monitor team histories and readiness and raise alarm for expiration or under manning conditions.


TechCrunch.com / Mike Butcher
Decisions For Heroes, the ‘BaseCamp for Mountain Rescue’ launches. There are not many startups that set out to save peoples lives.


Irish|Dev
A young Irish entrepreneur and cliff rescue climber, Robin Blandford will start delivering his new rescue team management software service "Decisions For Heroes" over the internet to rescue teams around the world on Tuesday 19th May 2009.


Derry O'Donnell
It’s fantastic to see such a great initiative which will aid in so many search and rescue training exercises and missions and ultimately save lives. I think it deserves all the exposure it can get.


Laughing Lion Design
It’s not often that you come across an online application that can literally save a person’s life, but that’s the case with today’s Tuesday Push.


Tipp Tatler
A young Irish entrepreneur is making waves with his new rescue team management software.


Helen Tracey
Built by Robin Blandford, Decisions For Heroes was trialled for 8 months with 1,800 rescuers in 5 countries before being launched on the 19th of May.




Jeromakay
I’ve got to say this is a very well applied idea on how people can use the internet and apply it’s benefits to real life (saving) situations.


Thanks All! What a day!

-Robin. ]]>
Mon, 25 May 2009 12:40:16 +0000
Secure Encrypted Connections http://www.decisionsforheroes.com/blog/post/20090522-secure-encrypted-connections http://www.decisionsforheroes.com/blog/post/20090522-secure-encrypted-connections

DUBLIN, IRELAND - On launch-day, we not only updated our branding and launched to the public, but we also did a new software release. All of your D4H team sites are now running on Secure Socket Layer (SSL) 256-bit encrypted connections.

What does this mean?
Two things! First it means that all data that travels between your members browsers and our data centre is encrypted to a high level. This includes everything you either upload to D4H or download to your own computer. With SSL, no third parties with access to your internet traffic can interpret the data. Second, it means we are who we say we are. A 'Trusted Root Certificate Authority' has signed our SSL certificate to say Decisions For Heroes owns the content at this domain, preventing an imitation using the same certificate masquerading as D4H in an attempt to steal users passwords.

How do I know I'm using SSL?
We now automatically connect to you with SSL by default. You can easily check, just look for the 'https' in the web address (rather than 'http'). Sometimes you'll also see a padlock icon 'locked' rather than 'open' in your browser status or tool bar.

I hope it has been a quiet week on the rescue front for you all.

-Robin.

]]>
Fri, 22 May 2009 02:15:17 +0000
Official Product Launch http://www.decisionsforheroes.com/blog/post/20090518_launch http://www.decisionsforheroes.com/blog/post/20090518_launch

DUBLIN (IRELAND) - Today is our official product launch! It has taken 1 year of software development and 1,800 rescuers like you to provide feedback, and get us this far. We have now officially launched Decisions For Heroes and are allowing teams from all over the world to sign-up.

We'd love you to spread the word by telling other rescue teams to visit www.decisionsforheroes.com and get started with their own account. You'll also find lots of goodies there like this product news blog, badges for your site in our press kit, and international contact numbers to get in touch. ]]>
Mon, 18 May 2009 16:00:26 +0000
Rescue Music Video http://www.decisionsforheroes.com/blog/post/rescue-music-video http://www.decisionsforheroes.com/blog/post/rescue-music-video
Bathtub IV from Keith Loutit on Vimeo.

DUBLIN, IRELAND - Something light-hearted today, here's a music video of a helicopter rescue (wet winch) filmed in tilt-shift. Thanks to Alan O'Rourke for the link! Filmed in Australia by the West-Pac helicopter crew.

-Robin. ]]>
Wed, 18 Mar 2009 11:15:06 +0000
Enhanced Messaging http://www.decisionsforheroes.com/blog/post/enhanced-messaging http://www.decisionsforheroes.com/blog/post/enhanced-messaging

DUBLIN, IRELAND - Quickfire links are now on the dashboard to email a member or group of people very fast. Click the top envelope to email everyone who is "on call now". Or, jump into a group or qualification to message that group of members.



We've also added additions that who is going to get your message, and who is not when you're composing. This list of members varies depending on who has or hasn't shared their contact details.



SMS is in production now for the UK & Ireland. If you'd like to join the SMS trial to test for your team - drop an email. ]]>
Fri, 06 Feb 2009 21:12:06 +0000
Master Permissions Switch http://www.decisionsforheroes.com/blog/post/master-permissions-switch http://www.decisionsforheroes.com/blog/post/master-permissions-switch

DUBLIN, IRELAND - 'Account Owners' can now decide a 'sharing permissions' policy for their entire team. Previously members themselves were the only people to control which other team members could access their contact details. Now you may set team-wide policies or leave the setting as 'Optional' in their control. To access these settings go to [Configure Team] -> "Choose the information shared by your team members."

This change came about as the Email and SMS functions ( [Members] -> [Messaging] ) required all members to have shared their contact details.

Please respect your team members wishes when auto-sharing their contact details with the rest of your team. If you haven't distributed them previously on paper, you may wish to check for their permission.

Note: Users who are 'Member+', 'Editor', 'Owner' can see private fields, but no longer use the messaging function unless the person has shared their details. Users who are 'Member' see 'shared' fields only. ]]>
Fri, 06 Feb 2009 21:01:03 +0000
Bulk Attendance Updating http://www.decisionsforheroes.com/blog/post/bulk-attendance-updating http://www.decisionsforheroes.com/blog/post/bulk-attendance-updating

DUBLIN, IRELAND - You can now bulk update attendance pages with the new select-all buttons. Using groups of members [Members] -> [Groups] you can apply an attendance status and individual durations very quickly. Select 'Operation Members' and click [To Attend], [Cannot Attend] or [Not Invited] to update all rows in 1 click.

We're getting faster. Keep these ideas coming in, all teams are benefiting.

-Robin. ]]>
Sun, 01 Feb 2009 03:17:11 +0000
Contact Update Emails Off By Default http://www.decisionsforheroes.com/blog/post/contact-update-emails-off-by-default http://www.decisionsforheroes.com/blog/post/contact-update-emails-off-by-default

DUBLIN, IRELAND - Contact update emails have been switched 'off' by default. If you are 'member+' or higher, these are the emails you get when a member updates his or her phone number or email address in their [Account Settings]. We saw many large teams (80+ members) getting flooded by these update mails after sign-up and so we now give you the option to switch them 'on' if you choose to.

To switch them 'on' visit your [Account Details] page.

-Robin. ]]>
Sun, 01 Feb 2009 03:10:42 +0000
Work Phone and Contact Notes http://www.decisionsforheroes.com/blog/post/work-phone-and-contact-notes http://www.decisionsforheroes.com/blog/post/work-phone-and-contact-notes



A new work phone number and contact notes have been added to all members profiles. Notes will allow you free-text to add extra information such as TETRA, Aero, or other contact information as requested by a few teams.

-Robin. ]]>
Fri, 30 Jan 2009 18:42:31 +0000
Weekly Briefing Emails Live! http://www.decisionsforheroes.com/blog/post/weekly-briefing-emails-live http://www.decisionsforheroes.com/blog/post/weekly-briefing-emails-live

DUBLIN, IRELAND - Today, a long awaited launch of the weekly briefing emails. This email is prepared especially for each member once-a-week to give a personalised briefing of what's happening in the team.

The aim is to

  • increase awareness of team resources,

  • share information about off-call members,

  • notify about upcoming activities or missed incidents,

  • remind about confirming attendance,

  • distribute the whiteboard messages.


You can go to [Account Settings] (used to be called 'Edit Profile') to switch-on/off your weekly email briefing. Choose a suitable time and day of week to receive the once-a-week mail.



Admins can visit [Manage Access] to see which of your members have opted-in to receive a weekly briefing.



Note: All existing members will be given a choice on their next sign-in to subscribe to receive their weekly briefing by email. New members (who have been given 'access permission') will be subscribe by default. Past members, or those without access, or correct email addresses, will not receive weekly briefings.

-Robin. ]]>
Mon, 26 Jan 2009 22:49:49 +0000
Link: Pakistans All-Female Mountain Recue Team http://www.decisionsforheroes.com/blog/post/link-pakistans-all-female-mountain-recue-team http://www.decisionsforheroes.com/blog/post/link-pakistans-all-female-mountain-recue-team

Only Women Can Rescue Women in Pakistan

In many Islamic countries, religious leaders believe that women cannot be touched by men outside their family. So when catastrophe strikes as it did in last year's Pakistan earthquake; it's up to the women to save themselves.
]]>
Wed, 21 Jan 2009 12:02:47 +0000
Email Delivery Improved! http://www.decisionsforheroes.com/blog/post/email-delivery-improved http://www.decisionsforheroes.com/blog/post/email-delivery-improved Heli Ops

DUBLIN, IRELAND - After a morning out helicopter wet winch exercising (see above!), the afternoon was spent installing a new email server (for the techies). We're now up and running, and you'll see delivery rates increase dramatically. We'd heard lots of you complaining about losing invite emails, messages and feedback mails into the ether so it was time to do something about it.

Comments on the new system welcome.

-Robin. ]]>
Wed, 21 Jan 2009 01:01:40 +0000